Feedback about Rebuild East Midlands from individuals we support or professionals we work with about our services is very important. It helps us to identify improvements to services so that we are always getting better at what we do.
You can:
Principles of our Complaints Procedure
Rebuild East Midlands is committed to ensuring that its services are of the highest quality. This procedure enables Rebuild East Midlands to respond to complaints in a fair and proper way and to know when and why people are not satisfied with its services, so they can be improved.
This procedure is for members of the public who have received any form of service from Rebuild East Midlands.
You can give feedback to Rebuild East Midlands, or make a complaint, by phone, email or letter.
Postal Address if you wish to remain anonymous: Rebuild Project, PO Box 8424, Derby DE1 9GH